Visitor Guidelines | Visiting Hour: 8:00am – 8:00pm

To maintain an environment where our patients can receive optimal care, all visitors and support persons are expected to refrain from behaviors that are disruptive or pose a threat to the rights or safety of others. Our Visitor Guidelines are summarized below:


  • Visitors must be free of COVID-19 or other virus or flu symptoms
  • Visitors must be 14 years of age or older
  • Adult inpatients are permitted two (2) visitors at a time
  • Visiting hours may be limited based on a patient’s clinical needs
  • Visitors for patients with special circumstances or clinical needs will be determined by the physician and nursing leadership
  • Visitors should wash or sanitize their hands when entering and exiting the patient’s room
  • Due to infection control risks, visitors are to not use the patient’s bathroom, shower nor lie down in the patient’s bed
  • Visitors will not physically or verbally threaten any person and we will not tolerate disruptive language or violent behavior, including racial or cultural slurs or derogatory language
  • Weapons are not permitted within Adventist Health White Memorial Montebello or other campus buildings
  • We ask that you leave any weapons in your vehicles
  • Possession and/or use of street drugs and alcoholic beverages are not permitted on the property
  • The hospital has the right to restrict visitation based on an individual’s behavior, and any other circumstances as deemed inappropriate by the hospital’s administration
  • Visitors who do not comply with Visitor Guidelines can/will be escorted off the property


Wearing a mask is not required in most cases. Visitors may wear a mask at their own discretion.

  • If visiting a patient with COVID-19, a well-fitting medical grade mask over your nose and mouth is required at all times
  • Additional Personal Protective Equipment (PPE) may be required per hospital policy


  • Adult patients will be allowed two (2) designated visitors to join them
  • Infants and pediatric patients will be allowed two (2) designated visitors to join them

We trust you to help us keep our patients safe.

Failure to comply with Visitor Guidelines may result in being denied future visitation.

Thank you for your cooperation.

  • Beverly Cafe

    The Café is located in the basement.

    Visitors may stop by for a delightful cup of freshly brewed coffee or a variety of freshly prepared hot and cold meal selections. Our friendly staff makes sure that our guests have a pleasant dining experience. Visit us to see our weekly menu. Everyone is welcome!

  • Gift Shop

    When visiting family members or friends, stop by to check out the great array of gift items. The gift shop is staffed by the Guild volunteers, a group of dedicated men and women who serve the hospital and community with pride and joy. They will be happy to help you! Gift shop hours (PST): 

    • Monday – Friday: 10 am – 6 pm
    • Saturday & Sunday: Closed

    Items available in the gift shop:

    • Stuffed Animals
    • Cards & Flowers
    • Candy & Magazines
    • Beverages and more

    For more information call (323) 726-1222, ext. 4142

  • Hospital Map

    Address: 309 West Beverly Boulevard Montebello, CA 90640 (323) 726-1222 Download a map of the hospital campus Find us on Google maps